Where can I receive my order?

It can be sent to an address provided by you (home, work etc. never a PO Box) or to the Ritzy Outfits outlet of your choice.

Can the delivery country be different from the purchase country?

No. As of now the delivery can be done only in Bangladesh.

How long will my order take to arrive?

Delivery times depend on the location. In case of standard delivery, inside Bangladesh it will usually take 1 to 4 working days.

We also offer express delivery (same day delivery) within Dhaka city only.

How much do I pay for home delivery service?

Standard Delivery: 60 taka (to ship a product anywhere in Bangladesh within 1 to 4 business days).

Express Delivery: 100 taka (to ship a product in Dhaka city only within same day).

What is the home delivery process?

If you have chosen home delivery, we will send you an email or text message confirming that your product have been dispatched (when your order leaves the warehouse), another with the tracking number (with a link to the courier’s web page or contact info) and finally the courier will call you or send you a text message or email to inform you of your delivery.

What is the store delivery process?

If you have chosen store delivery, we will send you a text message when your ordered product will arrive at your desired Ritzy Outfits’s outlet (you will have 15 days to collect it). It is necessary to show the order number and the Identification Document of the person who collects the parcel.